When you call MEDCONSULT GROUP, Inc., you will be asked to provide some initial background information about your practice and the issues you would like to resolve. A representative sampling of typical client issues include the following:

• I'm working longer hours and seeing more patients, so why is my income continuing to decline?
  
• Are my overhead expenses too high? Is my collection ratio too low? How do I bring them more in line with national medians for my specialty?
  
• How do I know if I'm getting maximum productivity from my staff? Do I have an appropriate level of staffing based on my patient volume and specialty?
  
• What should I do if the complexity of my practice has grown over the years but the management skills of my practice manager have not kept pace?
  
• Is my practice's efficiency suffering due to an outdated computer system or no system at all? Is investing in electronic medical records financially sound?
  
• Should I extend my office hours, offer new services, open a satellite office, increase support staff, hire another physician or physician assistant, and/or market more aggressively?
  
• Is our group's current physician compensation structure fair? Should we change our compensation structure in view of our increased revenue?
  
• Should I consider other practice alternatives in view of the additional stresses and longer hours associated with solo practice?

If the services offered by MEDCONSULT GROUP, INC. can be beneficial to your practice, we will schedule a "courtesy" follow-up interview to give us an understanding of the history of the problem(s) and issues involved. Our proposal will address your needs and assist your understanding of the true qualitative and quantitative costs to your practice if your management problem(s) are not resolved.

Our proposal will:

1. Define the scope of your project
2. Specify your stated desired outcomes or objectives
3. Document objective measures of success; i.e., how you will know if the problems have been resolved at the conclusion of the assignment
4. Discuss the value to you of achieving these outcomes both qualitatively and quantitatively

The proposal will also discuss the recommended approach for resolving your problems, list the specific services to be provided, include options for different levels of service and provide an estimate of the required consulting time and associated project fee.

Our fees depend upon the nature of the particular assignment. Some projects lend themselves to a flat fee for the total project while others are more appropriately priced on an hourly basis. Also, depending on the nature of the project, a fee range may be quoted to provide some level of flexibility for both the client and our company.